The shocking footage was filmed by Gabe Hart, another customer who pulled in to the drive-thru to snag a Big Mac at the restaurant on Stinson Boulevard located in the Quarry shopping northeast Minneapolis, Minnesota.
‘I hadn’t eaten much since lunch time, and I was driving by a McDonald’s , so I thought I’d just swing in and pick up a Big Mac,’ Hart told LiveLeak.
‘At first I was annoyed the guy in front of me was taking so long, he seemed pretty upset to begin with.
‘It looked like when the McDonald’s guy handed him his cash and change back he dropped some of the dude’s change.
‘That’s when he got out of his car, spit on the drive through window and tried to punch the McDonald’s guy and that’s when I started recording.’
The 67-second long video starts with the driver, who is wearing shorts, dragging the employee, 22-year-old Bernard Robinson III, nearly half way out of the restaurant’s small window by his uniform tie.
The customer pulls hard on the tie, while the black male employee delivers a number of punches to the man’s head.
As another team member at the restaurant stands behind Robinson, he can be heard on tape yelling, ‘Man, he got my m******-f****** tie.’
The female worker can then be heard shouting that she is calling the police and appears to be trying to pull her colleague back.
At the same time, Robinson grips the customer’s head and appears to be trying to pull him inside through the window while saying, ‘Get your a** in here.’
The customer continues to pull hard on the Robinson’s uniform tie as the pair does not stop fighting.
The female employee can then be heard yelling, ‘Dude, what the f***,’ as she still tries to reach to get her colleague to end the fight.
The sound on the footage becomes slightly inaudible, as the customer says something to Robinson who responded by saying, ‘When you let go of my tie, I’m f***** you up.’
After the customer ends up on the ground while still pulling hard on Robinson’s tie, he attempts to kick upwards at the man’s head.
Shortly after, the customer loses his grip and the pair finally separate as the video ends.
Robinson told The Minneapolis Star Tribune that he suffered bruises on his neck, but declined to seek medical attention.
He explained that a member of his crew needed to make change for the customer’s $100 bill he used to pay for his $3 item.
‘I guess the guy was ticked that it too so long,’ Robinson told the Star Tribune. ‘He was blabbing, and the change was dropping out of his hand.’
Robinson, the overnight shift manager at the 24-hour McDonald’s, said that’s when the irate customer ‘got of the car, looked in my eyes and spit in my face.’
‘I’m arguing with the guy, one of my crew tries to close the window, and he pushes it open,’ Robinson stated.
‘He grabbed my tie, and he’s trying to get me out of the window. He was choking me. … I was fighting for my life.’
Once the police arrived to the hectic scene, the customer finally calmed down.
McDonald’s director of operations issued the following statement about the fight to Mail Online: ‘We are aware of the concerning incident involving an employee and a customer earlier this week. We are working with the local police in their investigation of this matter.’
Police arrested the customer, a 31-year-old Minneapolis man. He was cited for misdemeanor assault and then released. The man’s identity has not been released.
Mail Online has contacted the Minneapolis Police Department seeking comment.